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FAQ (Frequently Asked Questions)

  1. Are ALL of Johnny's Coupons "Buy 1, Get 1 FREE" Offers?
  2. How long is Johnny's 2 For 1 Coupon Book valid?
  3. Can I use these Johnny's 2 For 1 Coupons at other locations?
  4. Can I share Johnny's 2 For 1 Coupons with family and friends?
  5. Are there any restrictions on Johnny's 2 For 1 Coupons?
  6. Is Johnny's Coupons a local company?
  7. How long have you been publishing Johnny's 2 For 1 Coupon Book?
  8. Where can I buy Johnny's 2 For 1 Coupon Book?
  9. Is there an extra charge for Delivery or Shipping & Handling?
  10. What shipping methods are available?
  11. What types of payment do you accept?
  12. When will my credit card be charged?
  13. What is the status of my order?
  14. Can I return Johnny's 2 For 1 Coupon Book?
  15. How do I redeem the coupons in Johnny's 2 For 1 Coupon Book?
  16. How can I find out about updates to discounts and merchants in my Johnny's 2 For 1 Coupon Book?
  17. How often are updates made to Johnny's 2 For 1 Coupon Book discounts?
  18. What types of updates can be found in the News Bulletin?
  19. What should I do if a merchant did not honour/recognize Johnny's Coupon?
  20. I wanted to use a Johnny's Coupon for a merchant that went out of business. What should I do?
  21. I went to a merchant whose facilities were substandard. How do I report this?

1. Are ALL of Johnny's Coupons "Buy 1, Get 1 FREE" Offers?

Virtually every coupon is a "Buy 1, Get 1 FREE" offer. In a few circumstances though it is more practical to offer 50% OFF when two (2) of a certain product or service may not be required by a consumer. Either way, you are guaranteed to SAVE 50% OFF things you are doing everyday, throughout the year.

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2. How long is Johnny's 2 For 1 Coupon Book valid?

Johnny's 2 For 1 Coupon Book (2019 NB Edition) is valid immediately upon receipt through to and including January 31, 2020.

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3. Can I use these Johnny's 2 For 1 Coupons at other locations?

Johnny's 2 For 1 Coupons are only valid at the location(s) printed on the face of the coupons. In some cases merchants in other locations may accept the coupons at their sole discretion.

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4. Can I share Johnny's 2 For 1 Coupons with family and friends?

Johnny's 2 For 1 Coupon Book is not registered to a specific user and as such may be shared with family and friends. You may loan your book to whomever you would like to share your coupons with. You are not able to remove and issue individual coupons as Johnny's 2 For 1 Coupon Book must be presented at time of redemption and all coupons must be removed in presence of the vendor in order to be valid. Please Note: Coupons are void if removed from the book prior to redemption.

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5. Are there any restrictions on Johnny's 2 For 1 Coupons?

At Johnny's Coupons we pride ourselves on having very few restrictions. Refer to Johnny's Coupons Rules of Use.

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6. Is Johnny's Coupons a local company?

Yes, Johnny's Coupons, publisher of Johnny's 2 For 1 Coupon Book, is locally owned by New Brunswickers and operated by New Brunswickers. Johnny's Coupons' office is located in Moncton, New Brunswick, Canada.

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7. How long have you been publishing Johnny's 2 For 1 Coupon Book?

Johnny's 2 For 1 Coupon Book was first published in 1999 and only contained a small number of coupons valid in Saint John, New Brunswick, Canada. Since then we have expanded to include participating merchants in virtually all cities, towns, and villages throughout New Brunswick.
Johnny's 2 For 1 Coupon Book (2019 NB Edition) now consists of Hundreds of Exclusive VIP "Buy 1, Get 1 FREE" Discounts valid all over the province.

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8. Where can I buy Johnny's 2 For 1 Coupon Book?

Johnny's 2 For 1 Coupon Books are available online by using our convenient Order Form, or by Mailing in an Order Form through Canada Post, or by calling Toll Free 1-877-243-8241 (9am-9pm AST), or through a local community fundraiser.

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9. Is there an extra charge for Delivery or Shipping & Handling?

The regular price of shipping starts at $5.00 and varies depending on your preferred shipping method and number of books ordered. When you go through the ordering process and land on the Shipping Information page, you can choose from several shipping methods and see the associated cost for each option prior to placing your order.

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10. What shipping methods are available?

If there is a Free Shipping offer at the time of your order, this applies to Canada Post Regular Delivery only. If you request an alternative method of delivery a small additional charge will apply. If this is the case, you will be notified of the adjusted amount prior to your credit card being charged.

If Canada Post is on strike when you place your order, shipping may be delayed. If this is the case, your credit card will not be charged until just prior to your order being shipped. Or you may contact us at 1-877-243-8241 (9am-9pm) and request your order be sent by an alternative method for a small additional charge.

If Canada Post goes on strike after you place your order and before your order is received, shipping may be delayed. If this is the case, you must wait until Canada Post resumes service and delivers your order.

You may choose from the following shipping methods:

Canada Post Regular Delivery
Typically takes 4 to 7 business days.* (This does not include processing time and processing times vary based on the volume of orders received.)

Canada Post Expedited Delivery
Typically takes 3 to 4 business days.* (This does not include processing time and processing times vary based on the volume of orders received.)

Canada Post Xpress Delivery
Typically takes 1 to 2 business days.* (This does not include processing time and processing times vary based on the volume of orders received.)

Orders are typically processed the following business day after your order is received. Please allow for slightly increased processing time during the first few weeks Johnny's 2 For 1 Coupon Book is available due to historically higher than normal volume.

*Business Days include Monday through Friday, excluding holidays. We do not process orders and/or ship on weekends or holidays.

To inquire about current processing time, please email us at info@johnnyscoupons.com.

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11. What types of payment do you accept?

Johnny's Coupons accepts Visa Credit Cards and MasterCard Credit Cards for online and phoned in orders. (Please Note: We do not accept Visa Debit Cards and MasterCard Debit Cards.) We accept Visa Credit Cards, Mastercard Credit Cards, Cheques, and Money Orders for mailed in orders. Please make cheques and money orders payable to "Johnny's Coupons". Post-dated cheques are not accepted and your order will not ship until 10 days after your cheque is deposited. We also accept Debit at the Door for COD orders.

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12. When will my credit card be charged?

Your credit card will be charged just prior to your book(s) being shipped. Typically this is the following business day after your order is received with the exception of Pre-Orders.

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13. What is the status of my order?

You can view your order status on the "My Account" page. When you click the "Buy a Book" or "Start Saving Today" buttons you will land on the "Johnny’s Coupons Online Store" page. Under the red rectangle, there is a blue bar containing the word link "My Account". Click the "My Account" link and from there you can view your recent orders, your complete order history, and view the current status for each order you have placed.

If you ordered by credit card, standard delivery may take 7 to 10 business days from the date your order was placed. If you have not received your shipment after 10 business days, please contact our Customer Service Team or call Toll Free 1-877-243-8241 so they can determine the status of your order and ensure that it is quickly on its' way to your door. (Not applicable to Pre-Orders. Shipping Times may vary.)

If you ordered by cheque, standard delivery may take 14 to 21 business days from the date your order was placed. If you have not received your shipment after 21 business days, please contact our Customer Service Team or call Toll Free 1-877-243-8241 so they can determine the status of your order and ensure that it is quickly on its' way to your door. (Not applicable to Pre-Orders. Shipping Times may vary.)

If you ordered by COD, a driver was scheduled to deliver your Johnny's 2 For 1 Coupon Book(s) either in the morning, afternoon, or evening, on an agreed upon date. If he/she did not arrive there are several possible reasons:

Our delivery drivers call all customers to ensure you are home prior to making the delivery. If he/she can not reach you by phone he/ she will assume you are not home and delivery will not be attempted. If this is the case, we will contact you to arrange another delivery day. In the winter months, if road conditions are poor, our delivery team may be running a little behind schedule. If this is the case, and they missed you on the scheduled delivery date, they will call you to reschedule for another delivery day.

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14. Can I return Johnny's 2 For 1 Coupon Book?

Johnny's Coupons does not accept coupon book returns and all sales are final. However, we do offer a prompt exchange in the rare event of a manufacturer's defect. All exchanges must be received within 30 days of receiving your order. To exchange your Johnny's 2 For 1 Coupon Book it MUST BE completely in tact, without any coupons being removed. To exchange Johnny's 2 For 1 Coupon Book please mail it back to us and include your name, address, telephone number, email address and indicate the issue with your book(s). Once we verify the manufacturer's defect we will ship you a replacement book within 10 business days. If it is determined that your book is not defective, and/or if coupons have been removed, you will be required to pay shipping and handling to have your original book sent back to you.

To exchange your book(s) please send it, along with the required information above, to:

Johnny's Coupons Returns
P.O. Box 763, Moncton, N.B., E1C 8M9

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15. How do I redeem the coupons in Johnny's 2 For 1 Coupon Book?

Simply present Johnny's 2 For 1 Coupon Book, with coupon attached, upon ordering or making your purchase to receive your discount. All coupons must be removed in presence of vendor to be valid. The merchant will retain your coupon and give you your discount. Please Note: Any and all coupons are void if removed from book prior to redemption. This is a security policy requested by participating merchants.

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16. How can I find out about updates to discounts and merchants in my Johnny's 2 For 1 Coupon Book?

All updates to Johnny's 2 For 1 Coupon Book offers and/or respective merchants will be displayed at www.johnnyscoupons.com/news.php.

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17. How often are updates made to Johnny's 2 For 1 Coupon Book discounts?

Updates to discounts in your Johnny's 2 For 1 Coupon Book may be made periodically. To avoid disappointment and inconvenience, check the News Bulletin at www.johnnyscoupons.com/news.php before visiting the business where you would like to receive your discount.

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18. What types of updates can be found in the News Bulletin?

Periodically, merchants in the Book may close, move or no longer accept Johnny's 2 For 1 Coupons due to a change in ownership. On a very rare occasion, a merchant may decide to opt out of the program after Johnny's 2 For 1 Coupon Book has been published due to an unforeseen change in the merchant's establishment. As a result, the discount offered may be modified or may no longer be valid. These changes, along with any misprints, errors and/or omissions, will be announced at www.johnnyscoupons.com/news.php.

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19. What should I do if a merchant did not honor/recognize Johnny's 2 For 1 Coupon?

On a rare occasion a business may close or a merchant may decide to opt out of the program after Johnny's 2 For 1 Coupon Book has been published due to an unforeseen change in the merchant's establishment and as a result refuse to honor your discount. Any such changes or updates regarding a merchant's products, discounts and/or status should be reflected in our online “News Bulletin”, accessible at www.johnnyscoupons.com/news.php.

If a merchant in Johnny's 2 For 1 Coupon Book did not honor your discount, please contact our Customer Service Team or Call Toll Free 1-877-243-8241 and let us know.

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20. I wanted to use a Johnny's 2 For 1 Coupon for a merchant that went out of business. What should I do?

We apologize for any inconvenience you may have experienced as a result of your visit to that merchant. Prior to visiting a merchant, we recommend that you check the News Bulletin for updates to merchants and discounts within your Johnny's 2 For 1 Coupon Book. If you did visit the News Bulletin and this merchant's closed status was not reflected, we encourage you to contact our Customer Service Team or Call Toll Free 1-877-243-8241 and let us know that the merchant is no longer in business.

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21. I went to a merchant whose facilities were substandard. How do I report this?

We apologize for any inconvenience you may have experienced during your visit to this merchant. While we do our best to ensure affiliation with only the highest quality merchants, there are very rare instances when a merchants's facilities do not meet the standards expected by our customers.

Please contact our Customer Service Team or Call Toll Free 1-877-243-8241 and we will ensure that the right member of our team will follow up with this merchant. Please note that it is important to be specific to merchant name, location and time visited so that we address the appropriate parties concerned.

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Mailing Address
Johnny's CouponsTM
P.O. Box 763, Stn. Main
Moncton , N.B. E1C 8M9

Toll Free: 1-877-2GET-241
               (1-877-243-8241)

Fax:         (506) 382-3558

info@johnnyscoupons.com
Including
  • 2 For 1 Restaurant Coupons
  • 2 For 1 Entertainment Coupons
  • 2 For 1 Golf Coupons
  • 2 For 1 Health & Beauty Coupons
  • 2 For 1 Retail Coupons
  • 2 For 1 Service Coupons
  • 2 For 1 Attraction Coupons
All Offers are "Buy 1, Get 1 FREE"!
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